ABOUT US
RPM Outlet has been under new ownership since March of 2017. And as a new company we will endeavor to make “On-line Shopping & Same Day Shipping” more than just our motto, but the way we strive to conduct our business. In order to obtain this goal, we have a streamlined process that provides our customers with the quickest delivery for their order, with the least amount of effort on the customer’s part as possible.
Our website is constantly evolving and updating. We Strive to offer the newest products available, so that you are not only able to purchase our products with a few simple clicks of the mouse, but you can also make an informed decision about the product you are considering purchasing. We work closely with vendors such as DiabloSport, SCT, BBK, MOTOBLUE, and K&N just to name a few, and have been doing so for years.
RPM Outlet is always on the cutting edge of the latest in aftermarket products. RPM Outlet was one of the first distributors to provide Intercooled Super Chargers on-line, and were able to explain and provide the benefits of Air -To-Air inter-cooling. Today it’s common knowledge that Intercooled boost is better.
Once we fully understand how a product is installed and works, we offer it to the customer through our website. RPM Outlet has a secure on-line shopping cart, which facilitates and greatly speeds up the ordering process. Our on-line ordering process is faster and easier than placing a call. We do however offer live support should you prefer to order via phone. In such cases, if you would like to place a large order, our knowledgeable customer support staff will help you “walk through” the ordering process and make sure that you have all of the parts that you need to make a “smart purchase” as opposed to having to place a second order for the extra pieces.
In order to keep our prices low, RPM Outlet does not offer a walk in storefront. This means less overhead and personnel expenses for RPM Outlet, and additional savings for you. Again, you may always request live support via phone or email, when necessary and without charge.
In addition to purchasing individual products, we also offer Dyno-tuned packages, which offer products that are known to work together. For example, there is no reason to get a throttle body unless you have a good filter. Check out one of our dyno-tuned packages for the best value and performance for your money.
It is our goal to achieve 100% customer satisfaction. In the rare instance where a product is incorrectly ordered or damaged during shipping, please call us directly at 602-776-6885. We will do everything possible to address/satisfy your concerns and issues. Where warranted, we will issue an RMA number for your order. The RMA number accomplishes two things. First it allows both the RPM Outlet and the customer to track the issue from beginning to end. Second, it allows us the opportunity to track customer satisfaction issues, and find ways to prevent them from occurring in the future.
We value your patronage and encourage you to visit our site often, not only to purchase products but also to see what’s new and exciting. We also encourage you to read our reviews. Who knows what you may find.
Sincerely,
Your friends at RPM Outlet
RPM Outlet
4810 S. 40th St. Ste 2
Phoenix, AZ, 85040