Q: Who do I contact with questions about my warranty claim?
A: Please use this form (click here) or call us at 602-776-6885 with any questions, issues, or claims you need to make on your warranty.
Q: If I use my warranty to have my item replaced, can I get another warranty on the replacement item that I receive?
A: No, you cannot get a warranty on a replacement item.
Q: Can I use my warranty to get a refund on the item, instead of a replacement?
A: No, the warranty covers a replacement only. You cannot get a refund.
Q: What if the item my warranty covers is discontinued or otherwise no longer offered by RPM Outlet?
A: We can assist in choosing another item that is of equal value to the purchase price of the item that was previously ordered that your warranty covers.
Q: Could I use my warranty towards another item of equal or lesser value?
A: No. Your warranty only covers the exact part you purchased.